About Us

Who We Are

Founded in 2015, Bobton IT Solutions (BITS) is a global outsourcing and technology services company headquartered in Dubai, UAE, with a robust operations center in Hyderabad, India.

We specialize in outsourcing solutions — both IT-enabled and non-IT, that help businesses scale efficiently, optimize costs, and enhance customer experience. By managing operations with precision and expertise, we enable organizations across industries to focus on what they do best: growing their core business.

Our key offerings include:

Customer Engagement Centers

Multilingual call center and customer support solutions that enhance customer satisfaction and loyalty.

IT Outsourcing & Staff Augmentation

Skilled IT professionals and dedicated teams to support your technology operations, projects.

Management Information Systems (MIS)

Accurate, timely, and actionable reporting to enable data-driven decision-making.

IT Digital Products Support & Development

End-to-end support and development services for digital applications, platforms, and enterprise systems.

Compliance & AML Services

Specialized support in meeting regulatory requirements, ensuring governance, and strengthening risk management.

Finance & Accounting Services

Comprehensive outsourcing of bookkeeping, reporting, reconciliation, and financial process management.

Payroll & HR Services

End-to-end workforce management, from payroll processing to HR operations.

Back-Office Support Services

Efficient handling of administrative and operational tasks, enabling businesses to focus on growth.

Our Core Focus

At BITS, outsourcing is not just about cost reduction — it’s about delivering strategic value

We bring together:

The business advantage of Dubai as a global hub

The operational excellence of our Hyderabad delivery center.

The flexibility & scalability businesses need in today’s fast-changing world

Mission

To empower businesses worldwide by delivering reliable, cost-effective, and technology driven outsourcing solutions tailored to their unique operational needs and growth objectives.

Vision

To become a globally recognized outsourcing partner, trusted by businesses across industries for uncompromising quality, reliability, and continuous innovation.

Core Values

Integrity

Transparent and ethical practices in every client engagement, building trust through honest communication and reliable delivery.

Excellence

Delivering high-quality services with consistency, ensuring every project meets the highest professional standards.

Innovation

Leveraging cutting edge technology and creative solutions to optimize business outcomes and drive competitive advantage.

Customer Focus

Developing solutions specifically tailored to each client’s unique needs, fostering long-term partnerships and sustainable growth.

Our Investors & Leadership

Vicks Vickneswaran

Seasoned senior Finance and Management professional with over 40+ years of leadership experience in various industries across multiple countries and have gained wealth of experience in diverse sectors.

Venkata Srikanth

Seasoned Finance professional with over 30+ years of experience in consulting and corporate financial services. He has been instrumental in restructuring financial operations, implementing financial IT solutions, and managing treasury, risk and banking relations.

Anil Patro

An accomplished IT professional with over 28+ years of experience, excelling in managing large teams and delivering high-impact IT projects. He has been instrumental in launching many IT projects, transforming IT infrastructure, and driving digital initiatives to enhance customer experience and operational efficiency.

“Let’s Build the Future of Your Business Together”

At Bobton IT Solutions, we go beyond outsourcing — we become your growth partner. Whether you’re exploring options or ready to scale, our team is here to support you with outsourcing solutions tailored to your needs.